Privacy Policy

We may collect the following types of information:

a. Personal Information

When you use our website, book an appointment, or contact us, we may collect:

• Name
• Email address
• Phone number
• Service address
• Appointment details
• Communication preferences
  

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on our site

We use your information to:

Schedule and manage appointments

Respond to inquiries and provide customer support

Send appointment confirmations and reminders (if opted in)

Improve our website and services

Comply with legal obligations

If you opt in, we may send you reminders via SMS or email regarding upcoming appointments. You can opt out at any time by:

• Replying “STOP” to SMS messages
• Clicking “unsubscribe” in emails
• Contacting us directly at support@groutandtileninja.com or +1 404-738-9190

We do not sell your personal information. We may share it with:

• Trusted service providers (e.g., scheduling platforms, email/SMS providers) who help us deliver services
• Legal authorities if required to comply with laws or legal processes

All third-party providers are required to protect your data and use it only for the services they perform on our behalf.

We take reasonable precautions to protect your information. This includes using secure servers, encryption, and regular monitoring. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

You have the right to:

• Access or update your personal information
• Request deletion of your data
• Opt out of marketing and reminders at any time

To exercise these rights, contact us at support@groutandtileninja.com.

You have the right to:

• Access or update your personal information
• Request deletion of your data
• Opt out of marketing and reminders at any time

To exercise these rights, contact us at support@groutandtileninja.com.

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Please review it periodically.

If you have any questions or concerns about this Privacy Policy, please contact us:

Grout Ninja
12640 Etris Road, Roswell, GA, 30075
+1 404-738-9190
support@groutandtileninja.com