
Terms & Conditions
Effective Date: 2025-04-15
Introduction
Welcome to Grout Ninja! By accessing and using our website, located at https://groutandtileninja.com, you agree to be bound by the following terms and conditions. Please read them carefully. These Terms and Conditions ("Terms") govern your use of our website and services offered by Grout Ninja ("Company", "we", "us", or "our"). By using this website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.
Services Offered
Our website allows you to
- Book grout and tile restoration appointments
- Contact our team for inquiries and quotes
- Opt in to receive appointment confirmations and reminders via email and/or SMS
Booking Appointments
- You must provide accurate and complete information when booking an appointment.
- Appointment times are subject to availability and will be confirmed via email or phone.
- We reserve the right to reschedule or cancel appointments due to unforeseen circumstances. In such cases, we will attempt to notify you as soon as possible.
Appointment Reminders and Communication
By opting in to receive reminders, you consent to receive automated messages regarding your scheduled appointments. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.
You may opt out of these communications at any time by replying "STOP" or contacting us at support@groutandtileninja.com
Cancellations and No-Shows
- Please notify us at least 48 hours in advance if you need to cancel or reschedule.
- No-shows or late cancellations may be subject to a cancellation fee.
User Conduct
By using this website, you agree not to:
- Use the site for any unlawful purpose
- Submit false or misleading information
- Attempt to interfere with the site’s security or functionality
Privacy
Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information and only use it in accordance with applicable laws.
Privacy
Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information and only use it in accordance with applicable laws.
Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Grout Ninja and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.
Limitation of Liability
To the fullest extent permitted by law, Grout Ninja shall not be liable for any damages arising from your use or inability to use the site or services.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the site constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms, please contact us at:
Grout Ninja
12640 Etris Road, Roswell, GA, 30075
+1 404-738-9190
support@groutandtileninja.com
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